Timber Products.
Timber is a natural product and as such is susceptible to changes in temperature and humidity. Splitting and warping may occur which is perfectly natural and will not affect the strength or longevity or any guarantee given on the product.

Timber sheds are treated with a non-toxic treatment during manufacture. Re-treatment should be undertaken on a regular basis to validate the guarantee against rot and maintain the condition of the wood.

Metal Sheds.
Care should be taken when handling metal products. Industrial gloves should be worn when lifting metal sheets. An electric screwdriver will speed up the assembly process.

Fixing kits.
Fixing kits are particularly vulnerable during transit and storage. If you have purchased a product and the fixing kit is missing please call our help line or e-mail us to receive a replacement by post. It is not necessary to return to the stockist where the product was purchased from.

Missing Instructions
A selection of instruction sheets are available for you to download from this site.
Replacement Metal Shed Parts.
Worn out or damaged parts are available from our customer services desk.

Missing or damaged parts.
Please call our help line or e-mail us to obtain replacements. Please have the product instructions with you when calling to be certain of correct identification.

Mould.
Some products, particularly pressure treated items like arbours, gazebos, border roll and arches may attract a dark coloured mould during storage, this is not long lasting and will dissipate with exposure to air or water. The green tinge sometimes present is a harmless residue from the salts used during pressure treatment and is not harmful to pets or plants and will disappear after a short time.

Treatment.
All light (natural) coloured timber products can be stained or painted before, during or after assembly. Arbours and gazebos are quickly and easily treated with Cuprinol or similar quality, garden wood treatment or colours.

Measurements & Specifications.
All Measurements are in millimetres and are approximate. Some specifications may vary due to availability and product improvements.

Help Line numbers
For all products 01829 261121 or fax 01829 262030
Office hours Monday to Friday 8.15am to 4.45pm